Effective Date: 6.9.2024
Welcome to the Poppa Peppa website! Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and protect your data when you visit our website or make a purchase from us. By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
- Personal Information: When you make a purchase or sign up for our newsletter, we may collect personal details such as your name, email address, shipping address, phone number, and payment information.
- Usage Data: We collect information about how you use our website, including your IP address, browser type, pages visited, and time spent on our site.
- Cookies: We use cookies and similar tracking technologies to enhance your experience, remember your preferences, and analyze site traffic. You can manage cookie preferences through your browser settings.
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders, including shipping and payment processing.
- Communicate with you regarding your orders, inquiries, or customer service needs.
- Send you promotional offers, newsletters, or updates, if you have opted in to receive them.
- Improve our website, products, and services through analytics and user feedback.
- Comply with legal obligations and protect our rights.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your data with:
- Service Providers: Trusted third parties who assist us in operating our website, processing payments, shipping orders, and providing other services necessary for our business operations.
- Legal Authorities: If required by law, to comply with a legal obligation, or to protect the rights, property, or safety of Poppa Peppa, our customers, or others.
4. Data Security
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Choices and Rights
- Opt-Out: You can opt-out of receiving promotional communications from us at any time by following the unsubscribe instructions in our emails or contacting us directly.
- Access and Update: You have the right to access, update, or delete your personal information. Please contact us if you wish to exercise these rights.
6. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page with the effective date. Your continued use of our website after any changes constitutes acceptance of the updated policy.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Poppa Peppa Customer Service
Immeuble Hannibal, Etage 1, Bureau N2
Berges du Lac 1053 Tunis, Tunisia
Phone: +216 25 217 199
Thank you for trusting Poppa Peppa with your personal information. We are committed to safeguarding your privacy and providing a secure and enjoyable experience on our website.
