FAQ:
General Questions
Our products are crafted using authentic Tunisian recipes and ingredients, with no preservatives or artificial additives. We prioritize quality, sustainability, and flavor in every jar, bringing you a genuine taste of the Mediterranean.
All our products are made in Tunisia, using locally sourced ingredients. We work closely with Tunisian farmers and artisans to ensure the freshest, highest-quality ingredients.
Yes, all our products are gluten-free and made without any wheat or gluten-containing ingredients.
No, we are committed to natural goodness. Our products are free from preservatives, artificial colors, and flavorings.
Product Questions
Harissa is a traditional Tunisian chili paste made from sun-dried chili peppers, garlic, and spices. It adds a smoky, spicy flavor to any dish and can be used as a marinade, condiment, or seasoning in cooking.
Store unopened jars in a cool, dry place. After opening, refrigerate between 4°C and 6°C (39°F and 43°F) and consume within 30 days for the best flavor.
Yes, all our products are plant-based and suitable for vegans. They contain no animal products or derivatives.
We offer a range of harissa varieties to suit different heat preferences:
Traditional Smoked Harissa : Mild to medium heat with a smoky flavor
Fresh Berber Harissa : Bold and spicy
Whipped Harissa : Mild, smooth, and airy
Ordering & Shipping
You can order directly from our website. Browse our product range, add items to your cart, and proceed to checkout. For bulk or corporate orders, please contact sales@poppapeppa.com.
Yes, we ship to many countries worldwide. For international orders, shipping may take between 4 to 8 weeks after production, depending on your location and shipping method.
We are currently developing our return policy for the upcoming launch of our online shop in the US. For now, all sales are final. For large wholesale orders, we ship by sea, and any issues should be reported to sales@poppapeppa.com.
Corporate & Bulk Orders
For bulk purchases or corporate gifting, please contact our sales team at sales@poppapeppa.com. We offer special deals and customized packages.
Yes, we welcome partnerships with retailers and distributors. To learn more, please visit our Wholesale Page or email us at sales@poppapeppa.com for more details.
Other Questions
You can reach us via email at sales@poppapeppa.com or by phone at +216 25 217 199 (Monday to Friday, 9 AM to 6 PM CET).
Follow us on social media and subscribe to our newsletter to receive updates on new products, promotions, and exclusive offers.